Thank you for choosing ZipNerdz!

Please allow up to 24 hours for us to get back to you with an initial estimation, or feel free to give us a call at 248-812-9476.

Please be advised that your estimate is subject to change depending on the scope of labor and parts needed after doing a full diagnosis. Your device will begin repairs after your final estimate is agreed upon.

Prepare for your drop-off by bringing the power cord for your device along with a note including your name, ticket number, and the password needed to unlock your device (when necessary).

Please try to arrive within 15 minutes of your appointment time in the Chroma building at 2937 E Grand Blvd, Detroit, MI 48202. Please enter through the big doors on the west side of the building with the patio. Your devices can be registered at the reception desk as soon as you walk in. Just let the receptionist know that you already created a ticket! 🙂

Please include inside the package a note containing your name, the password of the device (when necessary), and your ticket number.

To package your device, we recommend using at least 2 inches of packing material (such as bubble wrap) and to use a box as close to the size of the device as possible.

We recommend that you insure your package as well.
We are not responsible for damage caused by improper packaging.
Once device is repaired you will receive an invoice. Typical repairs take approximately 3-5 days. After the invoice is paid IN FULL your device will be shipped back to you.